Did you know you can book your appointment online?
Using online services makes it more convenient for people at our practice, as there’s no need to make a phone call or visit us. Computer, smartphone or tablet users can make or cancel an appointment at a time that suits them, even when the practice is closed.
If you are not already registered for GP online services please let a member of the practice team know you would like to use this service
All consultations are by appointment only; telephone (020) 8802 2002.
Patients who are late may be asked to re-book.
Patients may request to see a specific doctor, but may then have to wait some time before an appointment with the doctor of their choice is available.
If you want an appointment for more than one person, please tell the receptionist when booking the appointment so that you are given enough time with the doctor.
The practice team occasionally teach student doctors or nurses. We hope that you will not mind a student being present during your consultation. If you would rather be seen alone, please tell the receptionist.
FOR WHEN YOU HAVE AN URGENT MEDICAL PROBLEM
This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital.
Phone the surgery and explain to reception that you have an urgent problem
Reception can then put you on the Duty Doctor list
The Duty Doctor will ring you back within 2 hours
The Duty Doctor will decide with you what you need, which could be:
Advice over the phone
An appointment at the surgery
A home visit if you are really not well
A referral to another service
If you call is not Urgent doctors and nurses do not like to interrupt consultations for non urgent calls. If you need to speak to the doctor or nurse, the best times are within the thirty minutes before surgery starts. At other times you may be asked to call back, or to leave a number for the doctor or nurse to call you, when free.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.